Privacy Policy

This Privacy Policy explains how Shannon’s Dance Studio(“the Studio”, “we”, “us”), of Griffith, New South Wales, Australia (ABN 29 360 188 962), collects, uses, stores and discloses personal information through the Parent Portal at portal.sdsgriffith.com and its associated mobile app (together, “the Portal”). We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information we collect

We collect the information you provide when you enrol and use the Portal, including:

• Parent/guardian details: name, email address and phone number.
• Student details: name, date of birth, gender, and any medical notes or emergency information you choose to share so we can care for your child safely.
• Enrolment & attendance: classes enrolled in, attendance and absence records, extra-lesson bookings, and class-change requests.
• Consents: photo/video and ambulance/medical-treatment consents you provide.
• Payment information: invoices, amounts and payment method. Card payments are processed by Stripe; we do not store your full card number.
• Messages: communications you send to the Studio through the Portal.
• Account & technical data: your login email and basic technical information needed to operate and secure the service.

Children’s information

The Portal is used by parents and guardians, not by children directly. Information about a student is provided by their parent or guardian, who consents to us collecting and using it for the purposes described below. If you believe a child’s information has been provided without appropriate consent, contact us and we will address it.

How we use your information

• To manage enrolments, class schedules, attendance and bookings.
• To issue invoices and process payments.
• To communicate with you about your child’s classes, the Studio and important notices.
• To keep students safe (e.g. medical/emergency information and consents).
• To operate, secure and improve the Portal.

Who we share it with

We do not sell your personal information. We share it only with service providers who help us run the Portal, and only as needed:

• Supabase — secure database and authentication.
• Vercel — application hosting.
• Stripe — payment processing.
• Resend — sending Portal emails.
• Xero — accounting and invoicing.

Some of these providers may store data on servers located outside Australia. We take reasonable steps to ensure your information is handled securely. We may also disclose information where required by law.

How we protect your information

Access to the Portal requires a password, and each family can see only their own information. Data is protected with database-level access controls and encrypted connections. No system is perfectly secure, but we take reasonable steps to protect your information from misuse, loss and unauthorised access.

How long we keep it & your choices

We keep personal information for as long as needed to provide the service and to meet our legal obligations. Financial records (such as invoices and payments) may be retained for the period required by Australian tax law even after an account is closed.

You can access or correct your information from within the Portal, or by contacting us. You can delete your account at any time from the Account page in the Portal; this removes your login and personal profile, subject to the financial-record retention noted above. You may also ask us to provide, correct or delete your information by emailing us.

Contact us

For any privacy question or request, contact Shannon’s Dance Studio at dance@sdsgriffith.com. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (oaic.gov.au).

Changes to this policy

We may update this policy from time to time. The “last updated” date above shows when it was last changed.